job details for:
Optometry - Optometrist Jobs - North Lincolnshire

Optometry - Optometrist Jobs - North Lincolnshire (Job Ref: WR/JOBS/22256-8771)

Job Ref : WR/JOBS/22256-8771
Discipline : Optometrist
Contract : Permanent
Salary : £30,000-45,000 p.a.

Vacancy Location : Lincolnshire View Map

Job Description :

Flame Health Optometry - Optometrist Job - Grimsby, Lincolnshire:

We are currently recruiting for an Optometrist to join this highly successful practice based in Grimsby

Established for 250 years, this company has a network of almost 400 stores nationwide, employing 600 qualified opticians, 250 dispensing opticians and over 350 optometrists.

Dedicated to providing a quality service, the company ensures all of its staff are trained to the highest standard by ensuring all new staff complete an intensive 3 month training programme followed by ongoing training to aid in continuous development.

Job Purpose:

To maximise customer service, sales and profit through the delivery of outstanding eyecare and the development, leadership and coaching of their team to deliver first for service, and exceptional business results

Accountabilities:

Teams

Proactively coaching and developing colleagues to support succession planning
Identify within the BLT the clinical, commercial and behavioural development needs of colleagues
Agree with Branch Manager regular (at least once per month) eye test observations to share feedback/coaching for improved recommendations and performance
Take responsibility for the delivery of clinical training, and support your Branch Manager with non-clinical training
Actively participate in all branch training and focus meetings and take responsibility for the running of them
Support Optical Advisers with the completion of their workbooks
Support other clinical colleagues with their development
Develop the clinical skills of colleagues to enable delegation of appropriate functions to support business performance
Fully support colleagues undergoing career development programmes i.e. IMP/MAP/GRO/SDO
Praise & recognise the achievement of colleagues

Standards:

Maintain and develop clinical, behavioural and commercial standards in line with company expectations
Deliver eye examinations and contact lens appointments in line with company expectations
Maintain consistent clinical competence and compliance through Continuous Education and Training and ongoing Professional Development
Ensure accurate, comprehensive, legible and timely completion of record cards, NHS paperwork and all other administration
Ensure excellence in personal appearance, branch housekeeping and hygiene
Ensure security and maintenance of optical equipment in branch
Address any clinical concerns through peer review with fellow clinicians
Attend all company training and communication sessions

Service:

Exceed Customer Expectations
Recommend all appropriate eye care solutions to all customers, and explain their respective benefits in order that they may make an informed choice
Treat each customer as an individual, providing them with full explanations throughout the customer journey
Regularly perform (at least one of each per week) contact lens checks and assessments
Ensure that every customer receives a clear recommendation and 3 way handover to a colleague
Take responsibility for the development of effective pre-screening routines
Observe, feedback and coach colleagues on the delivery of the customer journey to address identified issues
Participate in local shared care schemes where appropriate and agreed by the Company
Update the regional team on any changes in local PCT/HA/HB protocols
Be prepared to cover other local branches when required by the business

Business:

Deliver the Branch Sales Plan
Take personal responsibility for delivering agreed branch and individual targets
Work with the BLT to support the management of the scheduling grids to fully utilise clinical resource, adapting a flexible approach to meet the needs of the business
Take personal responsibility for understanding the underlying reasons for both personal and branch performance, and deliver necessary improvements
Follow up dispenses with customers and colleagues to understand how we can maximise the performance of the branch

For further information and to apply for this position, please call Flame Health Ltd today on: 0800 085 0858